Jessica McDowell, SVP, North America Marketing and Digital Customer Success, recently joined Dan Albaum on his Market Impact Insights podcast for a wide-ranging conversation on leadership, authenticity and the evolving technology landscape. With a career shaped by relentless curiosity and passion for connection, Jessica shares why the human element will remain essential to business growth in the age of AI automation and digital transformation.
“I am a firm believer that we are in the human-to-human business. We as a company inheriently believe in the power of people. We sell technology across the globe — really incredible technology — that transforms the way people work and the way that people do business, because it all starts and ends with people.
We know that our success as a company depends on how well we listen, how well we understand the needs of our customers and how we support them as trusted advisors. It’s the human connection that drives our business and drives our culture.”
-Jessica McDowell, SVP, North America Marketing and Digital Customer Success
From navigating surprises in her career journey to leading with empathy and intention, Jessica’s reflections offer a fresh perspective on what it takes to drive trust, performance and impact in today’s complex market.
Listen to the full episode here!
