Erik Olsen’s volunteer work with CityServe Canada is changing lives across communities.
For more than 35 years, Erik Olsen has been a dedicated co-worker at TD SYNNEX, serving in various roles and now leading the Enterprise Sales Team across Canada. Beyond his professional achievements, Erik’s passion for giving back truly sets him apart.
Four years ago, Erik answered a call for volunteers with CityServe, an international organization committed to meeting the needs of people by redistributing goods to charities and individuals in need. In its first year, CityServe distributed $4 million worth of goods, and last year, that number soared to $50 million, serving communities across Canada. What began as a simple decision to “check it out” has grown into a life-changing commitment.
Erik started volunteering once a month, sorting boxes and distributing supplies an hour from his home. When CityServe opened an operation in his neighborhood, Erik stepped up as lead volunteer, dedicating his time multiple days each week to manage warehouse operations and coordinate more than 100 volunteers each month. Under his leadership, the team ensures donations, ranging from household goods and clothing to furniture, small appliances, and tech items, find homes where they’re needed most.
For Erik, volunteering is deeply personal. “There’s a lot of need and a lot of people who are hurting,” he says. “Even in the days when it was tough for myself, I still wanted to do something because there’s always someone who has it worse and needs the help.” His efforts have touched countless lives, from providing cots to refugees who had been sleeping on floors for years, to finding shoes for a child who missed out during a donation event, to helping foreign students living in poor conditions connect with local resources.
His message is simple yet powerful: “Give your time. Don’t think that you have to give everything. Give what you can, even if it’s only 30 minutes. Our world would be a lot better if we all just did something.” Erik reminds us that being available enables charities to do what they do best, and that awareness of the needs around us, whether it’s a neighbor, a friend, or someone on the street, can change lives.
