True digital transformation is powered by people.
For Colombia-based integrator Open Group, that people-first partnership has gone a long way with TD SYNNEX. Together, we’ve built a partnership grounded in open communication, shared goals and the type of trust that accelerates business at every level. From day-to-day logistics to long-term strategic growth, Open Group and TD SYNNEX are all about moving faster and smarter in the name of transformation.
An Ally for Digital Transformation
“We strive to establish ourselves as a strategic ally for our clients, enabling them to achieve digital transformation in their businesses.”
— Ronald Muñoz, CEO, Open Group
Open Group specializes in integrated telecommunications solutions and are laser-focused on helping its customers evolve through digital innovation. That transformation journey is only possible with the right ecosystem of support, and TD SYNNEX has been a part of that for many years.
From enablement activities, like certifications and training to essential services, like financial backing and logistics, the TD SYNNEX team has been able to provide the resources that help Open Group move faster, serve smarter, and deliver confidently.
The Power of Open Communication
“TD SYNNEX really wants to understand where the partner wants to go, what issues they face, and how they can add value. That is definitely human and should be strongly highlighted.”
At the heart of the partnership is a philosophy that Ronald describes as authentically human. It’s not about transactions. It’s about building something together, based on curiosity, accountability, and transparent, two-way communication.
This open approach makes it easier to collaborate across teams, address challenges quickly, and continually adapt to changing needs.
Relationships That Make Things Work
“The main advantage TD SYNNEX brings to us today is relationships. That’s something that takes time to build, and that’s very valuable.”
Ronald emphasizes that what makes the partnership thrive is its people. Over time, team-to-team trust has been built through mutual support and a shared commitment to solving everyday challenges together.
It’s that relationship-first mindset that enables Open Group and TD SYNNEX to operate with agility, alignment, and confidence.
Smarter Processes. Faster Outcomes.
“You really feel the innovation in TD SYNNEX’s processes. You need that kind of support to be agile, quick, and responsive to clients.”
As Open Group drives digital transformation forward for its customers, it concurrently relies on TD SYNNEX’s own digital maturity. From digitized commercial operations to responsive support systems, Ronald sees innovation throughout the partnership.
That agility is critical for high-volume businesses like Open Group, where responsiveness and speed directly impact customer satisfaction and business performance.
