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Coleen Ernst, Sr. Director, Advanced Solutions Business Development, recently authored the article “From Reactive to Resilient: Embedding AI Governance and Oversight in MSPs’ Cybersecurity Strategy” for ChannelPro Network. In the article, Ernst outlines how embedding oversight into every stage of the AI lifecycle, from data collection to deployment, MSPs can strengthen customer trust, reduce risk, and position themselves as responsible technology partners. TD SYNNEX’s Direction of Technology report reinforces this momentum, with 74% of IT partners planning to expand governance and data management capabilities in 2026 as AI becomes more deeply integrated into business operations.
