When it comes to meeting customer needs quickly, Elmec Informatica (Italy) and TD SYNNEX knows exactly what it takes: flexibility, proven expertise, and a deep trust with the partners you work with. That’s exactly what they’ve found in one another to adopt to changing digital requirements.
A Partnership Built on Trust and Agility
For more than 50 years, Elmec has delivered tailor-made IT solutions to help customers navigate the increasing complexity of modern technology. Their relationship with TD SYNNEX has elevated that mission, and in a way they never expected.
“Surprisingly, TD SYNNEX does the same thing (delivering customized solutions) with us. I say surprising because it’s something you might not expect from a large multinational corporation.”
– Alessandro Ballerio, CEO, Elmec Informatica
Elmec relies on TD SYNNEX to provide support in a number of areas, including:
- Expertise on software licensing for clients
- Seamless processing of thousands of daily orders as a solidified team
- Strategic collaboration on both hardware and software solutions
Redefining the Reseller-Distributor Relationship
Elmec and TD SYNNEX’s partnership proves valuable for both sides; TD SYNNEX doesn’t operate as a traditional distributor, but instead as a true extension of Elmec’s team. Likewise, Elmec’s role as a reseller isn’t strictly transactional; it’s communicating with TD SYNNEX on what challenging their customers are facing so that we can customize an answer together.
“You can handle orders either very formally, as just a reseller and a distributor, or differently, in a way as one team.”
– Nicola Franza, Senior Sales Manager, TD SYNNEX
That team mentality, paired with a shared commitment to excellence, helps both companies deliver real impact to customers across industries and verticals.
Facing the Future with Speed and Expertise
With rapid transformation happening all around us, Elmec knows that the future will be driven by working quickly and competently – But, neither of those are possible without the relationships to build those skills and the trust to rely on one another to succeed.
“It’s clear that systems and processes are important. However, people advance IT even further.”
– Alessandro Ballerio
